Contact Us

Department

Email

Phone

OCLQS System Technical Support

• OCLQS System Questions
• Subsidized Payment Questions
  • Time frames, EFTs, etc.
  • Provider agreement, rate, and banking forms 1099’s and W-9’s

CC_Business_Unit@jfs.ohio.gov

1-877-302-2347, option 1

ODJFS Child Care Policy Help Desk

• SUTQ questions
• Policy and county technical assistance
• Licensing/certification rule-related questions
• Complaints (may be e-mailed to above address)
• Unlicensed providers/alleged operations
• Report serious incident, injury and illness
• How to open a Child Care Center/Type A Home

childcarepolicy@jfs.ohio.gov

1-877-302-2347, option 4

Ohio Department of Education Help Desk

• Report serious incident, injury and illness
• SUTQ questions
• Policy and technical assistance
• Licensing/certification rule-related questions
• Complaints (may be e-mailed to above address)

OELSR.Licensing@education.ohio.gov

1-877-644-6338, ask for the Office of Early Learning and School Readiness