Contact Us

Contact Us

Department
Email
Phone

OCLQS System Technical Support

  • OCLQS System Questions
  • Subsidized Payment Questions
    • Time frames, EFTs, etc.
    • Provider agreement, rate, and banking forms 1099’s and W-9’s
https://ohdcy.my.site.com/CustomerCareCenter
1-844-234-5437

Press Option 1 English

Press Option 6 Operations

Press Option 2 Early Care & Education Services

Press Option 1 (Tier One)

DCY Child Care Policy Help Desk

  • SUTQ questions
  • Policy and county technical assistance
  • Licensing/certification rule-related questions
  • Complaints (may be e-mailed to above address)
  • Unlicensed providers/alleged operations
  • Report serious incident, injury and illness
  • How to open an Early Care and Education program
childcarepolicy @childrenandyouth.ohio.gov
1-844-234-5437, Option 3